Amazon cloud customers seek lower consulting fees as AI automates work

AWS's big consulting arm, ProServe, is shifting to outcome-based pricing, and reorganizing around AI agents the company calls "digital employees."

Feb 26, 2026 - 14:00
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Amazon cloud customers seek lower consulting fees as AI automates work
AWS's big consulting arm, ProServe, is shifting to outcome-based pricing, and reorganizing around AI agents the company calls "digital employees."

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