Delivering Business Outcomes in the AI Era: Ricoh's Process-First Approach to AX | Stories | Global | Ricoh
Many organizations are investing in digital transformation (DX) and generative AI, yet few are achieving the business outcomes they expected. According to Takashi Asaka, Head of DX Division, Ricoh Company, Ltd., the challenge often lies not in AI itself, but in business processes that were never designed with AI in mind.
Many organizations are investing in digital transformation (DX) and generative AI, yet few are achieving the business outcomes they expected. According to Takashi Asaka, Head of DX Division, Ricoh Company, Ltd., the challenge often lies not in AI itself, but in business processes that were never designed with AI in mind.
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