Greasing the Wheels
In theory, middlemen make markets work. They connect confused consumers with complex products, translate jargon, and smooth the path between buyers and sellers. However, Medicare Advantage insurance brokers may be doing something far more lucrative, turning consumer “guidance” into a booming industry. Are brokers being paid fairly for helping seniors navigate Medicare’s maze, or are they extracting taxpayer-subsidized commissions from a system designed to serve beneficiaries?

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