
When a celebrated founder leaves abruptly, the board must stabilize the business, communicate clearly, and find a successor who can lead through uncertainty. In this Q&A with Harvard Business Review Senior Editor Juan Martinez, Harvard Business School professor Sandra Sucher discusses the challenges facing Nvidia’s leadership. She explains how directors can demonstrate the company’s capabilities, support investigations, and help employees address customers’ concerns. The succession search requires assessing whether internal executives have gained the authority and experience needed for the top job. Sucher also discusses what an outside candidate would need to succeed and how to keep valued executives engaged. Her advice emphasizes honest communication, deliberate leadership development, and giving employees a meaningful role in rebuilding trust across the organization.